Like many programs, Microsoft Office’s tools can be extended by third-party add-ons. You can try uninstalling or disabling any you’re aware of. Exactly how you do this will depend on the specific add-on. If you’re not sure, the Installed Apps list we started with is a good place to look.
- You’ll then need to re-download and reinstall Microsoft Office.
- Office’s Online Repair option works and goes through exactly the same steps as Quick Repair, so I won’t walk through all those screen shots again.
- The installer window changed to an animated display that included what’s shown in Figure 8.
- Choose one of the following methods to help recover your data.
- Exactly how you do this will depend on the specific add-on.
- One of your Microsoft Office applications starts acting weird or stops responding.
Companies Seek Third-Party Support and Alternatives Amid Soaring Licensing Costs for VMware, Java, and Citrix
The installer window changed to an animated display that included what’s shown in Figure 8. If you have any Office applications open, you’ll be asked to close them before the repairs can complete. On my test machine, for example, I had Outlook open. This provoked the request shown in Figure 4 (where, of course, I clicked Continue to close Outlook so repairs could work through to completion).
Step 3: Try the Microsoft SaRA
How do I get to Office repair?
The Quick Repair option, as shown in Figure 2, is selected by default. That’s good because that’s what Email sync repair for Outlook 365 you’ll try next. Note that it says “The app’s data will be deleted.” This does not include your files. My spreadsheets will still be there no matter what.
Recover data when the workbook is open in Excel
What a reset does is reset settings, history, and perhaps more that is specific to the configuration of the program. A recovery file of your workbook also helps ensure you’ll have access to your data if your workbook is deleted accidentally or if it becomes corrupted. If neither automatic nor manual repair works, there are some recovery methods that might help salvage your data. Once you’ve installed the program, the home screen opens up, as shown in Figure 10. It includes options for Teams, Office, the Outlook desktop client, Outlook on the web, advanced diagnostics, and more. Then it took another 4 minutes and 24 seconds for the (genuine) progress bar shown above to download all the files.
The end of the Office repair road?
Watching my network access while this was underway, I saw the typical on-again, off-again download behavior for Windows Update occurring here. The download meter ran as high as 180 Mbps, and as low as a few Kbps while the download was underway. Office’s Online Repair option works and goes through exactly the same steps as Quick Repair, so I won’t walk through all those screen shots again. Office installations include a built-in repair tool, and that’s the first place to turn when things go awry. The absolute worst case requires running a cleanup tool on the current Office installation, followed by a clean install of a new copy of Office. That has never failed in my experience, any time I’ve had to go that far.
Additional resources
With the Quick Repair radio button selected, click the Repair button near the bottom right corner of the window. Please relax, and don’t give in to panic or upset. This sort of thing does occur from time to time, and it is often quite easy to repair. If one or more Office apps is acting glitchy, work your way through this series of repair maneuvers, starting with the simplest.
Repair an Office application
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If a Microsoft 365 application such as Word or Excel isn’t working correctly, sometimes restarting it will fix the problem. If that doesn’t work, you can try repairing it.
