Setting up a proxy for WPS Cloud Sync is crucial if you’re on a corporate network, behind a firewall, or in a region with restricted internet access.
Failure to define proxy details may cause the application to timeout or display connection errors, halting all cloud-related functionality.
The process involves adjusting network settings within the WPS Office application to ensure it can route traffic through the designated proxy.
Begin by launching the WPS Office application on your computer.
In the application’s header menu, find the Tools option and open the Settings submenu.
This brings up the Configuration window.
Within the Settings window, locate and click on the Cloud Sync tab.
This section contains settings for your linked cloud account, sync frequency, and file handling preferences.
Check for a section labeled Proxy Configuration or Internet Settings.
If the proxy option is hidden, look for an “Advanced” or “More Options” link to reveal extra network controls.
Once in the proxy configuration section, you will be prompted to choose between using a direct connection or a proxy server.
Select the option to use a proxy server.
The proxy address is typically a fully qualified domain name or IPv4
Your organization’s helpdesk or IT support team will supply you with the correct proxy address.
Enter the port number associated with the proxy server’s service.
Common port numbers include 8080, 3128, or 80, but the exact number may vary depending on your organization’s setup.
If authentication is needed, check the box for “Use Authentication” or “Login Required.”
Enter the credentials provided to you by your network administrator.
Verify your input carefully — a misplaced character or incorrect capitalization will cause the login to fail.
WPS Cloud Sync may ask you to select the correct proxy protocol from a dropdown menu.
If your organization uses encrypted proxy traffic, always choose HTTPS over HTTP.
Once all fields are filled, click the appropriate confirmation button to commit the settings.
WPS Office will attempt to establish a connection to the cloud servers using the new proxy configuration.
A green checkmark or “Connected” message will appear, confirming the proxy is working.
If connection fails, recheck the IP, port, and protocol — and ask IT to whitelist WPS Cloud Sync’s domains.
If you’re using Linux or macOS, look for equivalent settings under the application’s preferences.
In these cases, the Cloud Sync settings can often be accessed through the WPS Office Preferences window, which is located under the WPS Office menu on macOS or the main application menu on Linux.
It is also worth noting that some organizations use automatic proxy configuration scripts, commonly known as PAC files.
If your network uses a PAC file, you may need to configure the system-wide proxy settings in your operating system instead of within WPS Office.
In Windows, use the Internet Properties dialog; on macOS, use the Network panel under System Preferences.
Once the system proxy is correctly configured, WPS Office will typically inherit these settings automatically.
Lastly, ensure that your firewall or antivirus software is not blocking WPS Office from accessing the internet through the proxy.
You may need to add WPS Office to the list of allowed applications in your security software.
After completing all steps, restart WPS Office to ensure the proxy settings are fully active.
Verify sync functionality by creating a dummy file in your cloud folder and confirming it appears on another device.
With the correct proxy setup, your cloud documents remain accessible and up to date — regardless of network restrictions.
